Support

Help for Allodola and Espial.

Send a support request, report a bug, or ask a privacy or billing question. Requests become tickets in the Simple Modern Software support queue.

Browse documentation Privacy Policy Terms of Use Status & known issues Customer portal

Submit a request

Allodola can also submit this information from Settings. Diagnostic logs are optional and are sent only when you explicitly choose to attach them.

App

Request type

Name

Email

Subject

App version

OS version

Device

Country

What happened?

Simple Modern Software may use this information to respond to my request.

Documentation

Start with a guide

Open the help center →

Install and activate your softwareAccounts & licensing Known issues and service statusTroubleshooting Share diagnostics with supportTroubleshooting

In-app support

Allodola can create a ticket from Settings and include app, platform, and device details automatically. Attaching a diagnostic log is always optional.

Privacy and terms

Our Privacy Policy and Terms of Use are linked here and from every product page.

Known issues

The status page shows only issues we’ve explicitly published.